Delivery Policy

PAUL Delivery Service in London

We currently deliver to the following postcodes within London:

RICHMOND & TWICKENHAM
TW1 Twickenham, St. Margarets, Strawberry Hill (east)
TW2 Twickenham (west), Whitton, Strawberry Hill (west), Fulwell (north)
TW3 Hounslow, Lampton, Whitton (north)
TW4 Hounslow West, Hounslow Heath, Whitton (west), Cranford (south)
TW5 Heston, Cranford (north), Osterley (west)
TW7 Isleworth, Osterley (east and centre), Whitton (north-east)
TW8 Brentford, Kew Bridge, Syon Park, Brentford Ait
TW9 Richmond, Kew, North Sheen (north)
TW10 Ham, Petersham, Richmond Hill, North Sheen (south), Richmond Park
TW11 Teddington, Fulwell (east), Bushy Park
TW14 Feltham (north of the railway line), North Feltham, East Bedfont, Hatton
HARROW
HA0 Wembley Central (west), North Wembley, Alperton, Sudbury (south), Sudbury Hill
HA1 Harrow, Harrow on the Hill, North Harrow, Northwick Park, Sudbury (north), Sudbury Hill
HA2 North Harrow, South Harrow, West Harrow, Rayners Lane (south)
HA3 Harrow Weald, Kenton, Wealdstone, Queensbury, Belmont (west and south)
HA4 Ruislip, Eastcote (west and south), South Ruislip, Ruislip Manor, Ruislip Gardens
HA5 Pinner, Eastcote (north and east), Hatch End, Rayners Lane (north), Carpenders Park (part)
HA7 Stanmore, Queensbury, Belmont (north and east)
HA8 Edgware, Burnt Oak, Canons Park, Queensbury
HA9 Wembley Central (east), Wembley Park, Preston, Tokyngton
LONDON WESTERN
W3 Acton
W4 Chiswick
W5 Ealing
W6 Hammersmith
W7 Hanwell
W12 Shepherds Bush
W13 West Ealing
SOUTHALL
UB1 Southall (north)
UB2 Southall (south), Norwood Green
UB4 Hayes (south), Harlington
UB5 Hayes (north), Yeading
UB6 Greenford, Perivale
LONDON NORTH WESTERN
NW4 Hendon
NW7 Mill Hill
NW9 The Hyde
NW10 Willesden
BATTERSEA
SW13 Barnes
SW14 Mortlake
SW15 Putney

Enter your postcode on the post-checker to see if PAUL is able to deliver to your address. Though delivery cannot be offered within specific slots, all orders will be delivered between 9 am - 1 pm. A notice period of 24 hours is required with a cut off time of 12 pm noonday before for next day delivery.

Standard Delivery Charges: £8.95 for all deliveries through the week and weekend.

Terms and Conditions:

All deliveries must be checked and signed for by an authorised representative of the customer at the time of delivery. A signature will be deemed to constitute acceptance of delivery of a complete order.

If any part of an order is found to be missing, damaged or is rejected upon delivery, the customer must contact PAUL UK Customer Services team (feedback@paul-uk.com) immediately. The customer may be asked to provide a photo of the damaged items for PAUL UK to process a refund. Upon receipt of your delivery please make all your enquiries within 24 hours, after that PAUL UK may not be able to process a refund.

PAUL UK Ltd supplies strictly for direct customer use and under no circumstances is PAUL UK food to be re-sold to a third party or offered at subsidised or inflated rates to a third party. This restriction also applies to in-house catering arrangements where contract caterers are ordering on behalf of clients.

Customers will comply with any instructions and recommendations of PAUL UK Ltd in relation to the storage and use of products (for example and without limitation, use by dates).

Allergies Warning:

PAUL UK products may contain traces of nuts and wheat and other allergens. While PAUL UK takes steps to minimise the risk of cross-contamination, PAUL UK cannot guarantee that any of its products are safe to consume for people with allergies. For full nutritional information on the products within PAUL UK product range please contact PAUL UK Customer Services team (feedback@paul-uk.com) or visit the allergens information page on the website.

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