Delivery Policy

Delivery Policy


PAUL UK offers Nationwide Delivery for a select decadent Sweet Treats, a brand-new range of Home Bread Making Kits for keen bakers and Lovely Gift Sets for people who appreciate great Coffee, decadent Signature Hot Chocolate and delicious PAUL French jams, as well as PAUL's chic and planet-friendly KeepCups and new Reusable Cutlery Sets.

Standard Delivery Charges: £5.95 for delivery to UK mainland destinations.
All PAUL UK products from the Nationwide Range Bake are available for next working day dispatch to mainland UK if ordered before 12pm noon.

Terms and Conditions:

All deliveries must be checked and signed for by an authorised representative of the customer at the time of delivery. A signature will be deemed to constitute acceptance of delivery of a complete order.

If any part of an order is found to be missing, damaged or is rejected upon delivery, the customer must contact PAUL UK Customer Services team ( immediately. The customer may be asked to provide a photo of the damaged items for PAUL UK to process a refund. Upon receipt of your delivery please make all your enquiries within 24 hours, after that PAUL UK may not be able to process a refund.

PAUL UK Ltd supplies strictly for direct customer use and under no circumstances is PAUL UK food to be re-sold to a third party or offered at subsidised or inflated rates to a third party. This restriction also applies to in-house catering arrangements where contract caterers are ordering on behalf of clients.

Customers will comply with any instructions and recommendations of PAUL UK Ltd in relation to the storage and use of products (for example and without limitation, use by dates).

Allergies Warning:

PAUL UK products may contain traces of nuts and wheat and other allergens. While PAUL UK takes steps to minimise the risk of cross-contamination, PAUL UK cannot guarantee that any of its products are safe to consume for people with allergies. For full nutritional information on the products within PAUL UK product range please contact PAUL UK Customer Services team ( or visit the allergens information page on the website.

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Bakers Market, the UK's first online marketplace, is an endeavour to support the British Baking industry through stimulating nationwide demand for fresh bakery products.

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