Delivery Policy

Lola's Cupcakes currently offers UK Nationwide delivery via Royal Mail's postal service with two options to select from:

1. Tracked Delivery - SMS/Email updates - £4.50
2. Weekend Tracked Delivery - SMS/Email updates - £5.99
(Orders must be placed before 2pm on Wednesday for delivery on the upcoming weekend)

Please choose preferred delivery service during checkout.

Lola's Cupcakes sends your orders via Royal Mail's postal service through the letterbox along with the post. Check the table below for information regarding delivery times.

Delivered onPlace order by
MondayThursday 2PM
TuesdayFriday 2PM
WednesdaySaturday 2PM
ThursdayMonday 2PM
FridayTuesday 2PM
SaturdayWednesday 2PM

We require three days notice for all orders, and make every effort to achieve delivery on time. In a small number of cases, Royal Mail may take an extra day to deliver your orders.

Please note:
As our brownie boxes can be posted through a letterbox, it is possible for dogs to chew through the box. Should this be an issue, please let us know, and we will add a special note to your delivery. Chocolate & nuts may be harmful to pets and young children.

Packaging Information for Brownies
Lola's Cupcakes brownies are sent out in a gift box, enclosed inside a postal package. Included is a flavour guide to ensure your recipient knows what you've sent them, along with a gift card including your personalised message. If you are ordering more than 12 brownies, these may not fit through a letterbox.

Storage Instructions for Brownies
Lola's Cupcakes brownies are best enjoyed within 7 days of arrival. Keep them sealed at room temperature and away from direct sunlight. The brownies are suitable for freezing.

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